Refund policy

Refund & Return Policy 

Last updated: October 2026

Our products are custom‑fabricated ATV parts made to your specifications. Because each item is built to order, we maintain a strict but fair refund and return policy to ensure clarity for all customers.


Custom & Made‑to‑Order Items (No Returns or Refunds)

All custom, made‑to‑order, or modified ATV parts are non‑returnable and non‑refundable once production has begun. This includes:

  • Custom‑cut or custom‑fabricated parts

  • Parts built to customer measurements

  • Any item with requested modifications

  • Special‑order components not normally stocked

Please double‑check all measurements, fitment details, and compatibility before placing your order.


Order Changes & Cancellations

Orders may be canceled within 24 hours of purchase if production has not started. After production begins, cancellations are no longer possible.


Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery.

To process a claim, we require:

  • Photos of the damaged item

  • Photos of the packaging

  • Your order number

If the issue is confirmed, we will repair or replace the item at no cost. Damage caused by improper installation, misuse, or normal wear is not covered.


Incorrect or Missing Items

If you receive the wrong item or something is missing, notify us within 7 days. We will correct the issue promptly.


Shipping Issues

We are not responsible for:

  • Delays caused by carriers

  • Packages marked “delivered” by the carrier

  • Incorrect shipping addresses provided by the customer

If a package is lost in transit, we will assist with a carrier claim.


Fitment Responsibility

Customers are responsible for verifying:

  • Vehicle model and year

  • Fitment requirements

  • Installation compatibility

We do not accept returns for fitment errors on custom parts.


Contact Us

For questions or support, reach out to our customer service team at any time.