Shipping policy
Shipping Policy
Last updated: October 2026
We aim to process and ship all orders quickly and reliably. Please review the details below to understand how shipping works for your purchase.
Order Processing Time
Orders are processed within 1–3 business days. During high‑volume periods, processing may take slightly longer.
Custom or made‑to‑order items may require additional production time. Any extended lead times will be noted on the product page.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on:
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Delivery address
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Package weight and size
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Selected shipping method
Estimated delivery times are provided by the carrier and begin after the order has been shipped.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear.
Shipping Destinations
We currently ship to addresses within the United States. If you need international shipping, please contact us to check availability.
We do not ship to P.O. Boxes for oversized or heavy items.
Delays & Carrier Issues
We are not responsible for:
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Carrier delays
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Weather‑related disruptions
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Packages marked “delivered” by the carrier
If your package is lost in transit, contact us and we will assist you with a carrier investigation.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you need to update an address, contact us immediately. Once an order has shipped, changes cannot be made.
Damaged Packages
If your order arrives damaged:
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Take clear photos of the item and packaging
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Contact us within 7 days of delivery
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Include your order number and photos
We will work with you to resolve the issue.
Missing or Incorrect Items
If something is missing or incorrect in your shipment, notify us within 7 days of delivery so we can correct the issue promptly.
Questions
If you have any questions about shipping, feel free to reach out to our support team.