Shipping policy

Shipping Policy

Last updated: October 2026

We aim to process and ship all orders quickly and reliably. Please review the details below to understand how shipping works for your purchase.


Order Processing Time

Orders are processed within 1–3 business days. During high‑volume periods, processing may take slightly longer.

Custom or made‑to‑order items may require additional production time. Any extended lead times will be noted on the product page.


Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on:

  • Delivery address

  • Package weight and size

  • Selected shipping method

Estimated delivery times are provided by the carrier and begin after the order has been shipped.


Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear.


Shipping Destinations

We currently ship to addresses within the United States. If you need international shipping, please contact us to check availability.

We do not ship to P.O. Boxes for oversized or heavy items.


Delays & Carrier Issues

We are not responsible for:

  • Carrier delays

  • Weather‑related disruptions

  • Packages marked “delivered” by the carrier

If your package is lost in transit, contact us and we will assist you with a carrier investigation.


Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If you need to update an address, contact us immediately. Once an order has shipped, changes cannot be made.


Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the item and packaging

  2. Contact us within 7 days of delivery

  3. Include your order number and photos

We will work with you to resolve the issue.


Missing or Incorrect Items

If something is missing or incorrect in your shipment, notify us within 7 days of delivery so we can correct the issue promptly.


Questions

If you have any questions about shipping, feel free to reach out to our support team.